Communication Skills
Communication skills allow to understand and be understand by others.Being able to communicate effectively is one of the most important life skills to learn.Communication at its simplest is the act of transferring information from one place to another.
Effective communication sounds like it should be instinctive. But all too often, when we try to communicate with other something goes different. We say one thing and the other person hears something else and at this time misunderstandings, frustration and conflicts occur. This can cause problems in your home,school and work relationships.
The ability to communicate effectively with superiors,colleagues and staff is essential no matter what industry you work in . Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email any social media platform. The communication skills will help you get hired, to achieve promotions and a successful person in your field .
Communication skills are the abilities you use when giving and receiving different kinds of information. Some examples are communicating ideas, feelings or even an update on your project. Communication skills involve listening,speaking,observing and empathize. It is also helpful to understand the difference in how to communicate through face to face interaction, phone conversations between two or more people and digital communications like email and any social media.
Warren Buffett said-
“If you improve your communication skills,I guarantee you that you will earn fifty percent more money over your lifetime.”
Listening-
Being a good listener is one of the best ways to be a good communicator. No one likes communicating with someone who cares only about putting in her two cents and does not take the time to listen to the other person. If you are not a good listener it's going to be hard to comprehend what you are being asked to do. You can be an active listener by focusing on the speaker, avoiding distractions like cell phones,laptops or other projects and by preparing questions,comments or ideas to thoughtfully respond.
Conciseness-
Convey your message in as few words as possible. Do not use filler words and get straight to the point. Rambling will cause the listener to tune out or be unsure of what you are talking about.
Whether you are talking to someone in phone if you ramble on , your listener will either tune you or will be unsure that what you exactly want.
Communication style to your audience-
Different styles of communication are appropriate in different situation. To make the best use of your communication skills. It's important to consider your audience and most effective format to communicate with them.
It is important to practice good body language, use eye contact, utilize your hand gestures and watch the tone of the voice when communicating with others. A relaxed body stance with a friendly tone will aid in making you look approachable by others.Eye contact is important in communication look at the person in the eye to indicate that you are focused on the conversation. But make sure to not stare at the person as it can make him or her uncomfortable.
Confidence
Be confident in what you say and in your communication interactions with others. Being confident can be as easy as maintaining eye contact and you are addressing to someone.Avoid making statements sound like questions,of course and be for sound like arrogant or aggressive. Be sure you are always listening to and empathizing with the other person.
Friendliness
In friendships characteristics like honesty and kindness increase your trust and understanding.Small gestures such as asking someone how they are doing,smiling as they speak or offering praise for work well done can help you foster productive relationships with others.
Open Minded
A good communicator should enter into any conversation with open mind.Be open minded to listening to and understanding the other persons point of view.Always remember respect the opinion of others and never resort to demeaning those who do not agree with you.
Respect
People will be more open to communicating with you if you convey respect for them and their ideas. Being respectful can be as simple as paying attention to what they have say. Using persons name and not being distracted . By respecting other ,the person will feel appreciated which will lead to a more honest and productive conversation.
Empathy
Empathy means that you can understand and share the emotions of others.Empathy is also beneficial when speaking with customers in certain types of customer facing role.The goal here is to understanding where the other person is coming from and respect their views even if they are very different from your own.
Feedback
Communicators can accept critical feedback and provide constructive input to others. Feedback should answer questions, provide solutions.
We should able to accept and even encourage feedback from others.
Thank You...
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